Level 2 Award in Conflict Management

This L2 Award in Conflict Management accredited qualification is ideal for anyone who requires training in conflict management.

It is appropriate for a wide range of sectors and is suitable for anyone who has a customer facing role, dealing with service users or the public.

It is also a useful qualification for individuals who would like a better understanding of how to prevent conflict situations from arising and feel more confident in being able to deal with situations if they arise.

The L2 Award in Conflict Management course is structured over 1 day from 900am until 430pm.

Achievement of this course is by assessment and a one-hour multiple choice examination. 30 questions and you must achieve 20 correct answers.

Cost: £60 inclusive of VAT

The cost of the course includes: 1 day training, registration, certification and lunch.

Course Venue: RDS Training Centre in Hull, East Yorkshire

Accredited by Highfield Awarding Body for Compliance

Subjects covered include the role of communication and the assessment of risks in conflict situations and follow up practices after such events.

If you would like to reserve a place on the course, we MUST receive FULL payment 10 days in ADVANCE of the first day of the course, to secure your place. Places are allocated on receipt of payment.

How do I book a RDS course?

Call us now +44 (0)1482 228 113 / 07714 135193 or

Just message us using the contact boxes on this page

Course dates in 2021

o 25th June

o 27th August

o 1st October

Please get in touch if you are interested in this course – dates to be arranged

What next…

When your payment has been received, we will send you a confirmation letter with directions to the training venue.

Should you have any queries before or during your training, please do not hesitate to contact us and we will be happy to assist.

CALL NOW to discuss the L2 Award in Conflict Management course

+44 (0)1482 228 113 / 07714 135193 or email info@rdstraining.co.uk